"We had an ongoing issue with our downstairs neighbor [...]
As the situation escalated, Eleanor came to the rescue. She quickly studied the background of the case and relevant laws, then provided us with her insights, action steps, and potential outcomes. She also drafted a firm letter to our neighbor. Her knowledge, professionalism, and calm demeanor were truly reassuring.
[...] Even after resolving the issue, she continues to check in with us, demonstrating her kindness, empathy, and genuine concern.
If this case were to progress further, we would undoubtedly seek Eleanor’s support again. Thank you!"