"I worked with Eleanor on recovering a cancellation fee from a travel agency, and throughout the entire process, she was absolutely professional yet personable. She responded promptly to all inquiries and quickly earned my complete trust with her approach. In the past few years, I have also consulted her on many other legal matters and actions, from reviewing lease and purchase agreements to labor law issues. She has always been able to provide expert information quickly, and she presents it in a way that is easily understandable even for a layperson."